Reviews

Save yourself the trouble — go somewhere else. I brought my car to Quick Boys Brake & Tune in Fremont to have a bearing replaced. Right away, there were red flags: I had to source and bring in the replacement parts myself, and once they started the job, they told me they couldn't remove my hub — so they used a torch to cut it off instead. That damaged the hub, meaning I then had to buy a replacement hub on top of the original part. They also pulled off my CV axle by banging it out, and it turned out they didn't even realize the bearing required 3 seals. I stayed and watched the entire job from start to finish. When they were done, they put everything back together and I paid and left. As soon as I got on the freeway, there was a loud noise that hadn't been there before. I went back the very next day. They told me the mechanic who'd worked on my car wasn't in that day and that I'd need to come back when he was scheduled. I got a second opinion from another shop in the meantime, and their diagnostic confirmed exactly what I suspected: the bearing had been installed incorrectly. I brought the car back to Quick Boys again with this information. This time the workers were argumentative, and they still refused to fix what they hadn't installed correctly the first time. If you care about your car — or just want a shop that knows what they're doing and stands behind their work — I'd steer clear of this place. I had to supply my own parts, watched them torch off a hub and damage it, buy replacement parts they should have known I needed, and then get turned away twice when the job they did caused a new noise on the way home.

This is one of the places in the United States where the most honest, hardworking, disciplined, sincere, and friendly people—in my opinion, the very best people—work. It is not a business driven solely by profit; it is a *conscientious* business that recommends the options best suited to your needs. In all my life, I have never encountered a business with such high ethical standards! I highly recommend it. Beto is a top-notch person and an expert in his field. Forget what I’ve written—come and experience it for yourself.

Beto and his entire team are amazing. Very efficient at changing the oil and checking the engine light

I am glad found this auto repair coming from Hayward there an ahh MR BETO is the BEST there very knowledgeable honest explain in detailed polite Great in customer service an gives you the best price in Bayarea an stand behind his service 100% hands down ... Very happy with him, awesome professional friendly team working with him also everything is top notch and the best quality Going into your car, even I brought my second car to worked on... Longest BETO works there and business management an team work stays the same it's gonna be my auto repair for life🥂 Thank you an YOU can't get better an this in every level🙌🔥👍🎉🎆

I have been coming to this shop for 3 years, and all three cars in my family have been serviced here. But this time, very disappointing experience. I brought my car in for a tire replacement, and the they installed the wrong tire size. It took about a week and another visit for them to correct it. After the correct tires were installed, my TPMS warning light started flashing. I went back 5 times, and each time they told me it was fixed, but the light came back within hours or the next day. They later claimed the issue was caused by a spare tire TPMS sensor and wanted to charge me extra, but dealed confirmed that my car does not even have a TPMS sensor in the spare tire. After several failed attempts, the issue is still not resolved, and they told me not to come back. Update (in response to the owner’s reply): Replacing the wrong tire size was your responsibility, not a favor, though I still left a $30 tip. The issue has not been properly resolved for over a month. Manager Beto hung up on me, and my emails were never answered. The multiple visits happened because your shop never identified the real problem. I was given different explanations each time: my car’s system, a bad spare tire sensor, and then a bad LR sensor. If the sensor was actually the problem, was the battery simply dead, or was it damaged during the tire replacement? I never received a clear answer. At no point did anyone apologize for installing the wrong tire size or for the month-long inconvenience and repeated return visits caused by this issue.

I have been coming to this shop for 3 years, and all three cars in my family have been serviced here. But this time, very disappointing experience. I brought my car in for a tire replacement, and the they installed the wrong tire size. It took about a week and another visit for them to correct it. After the correct tires were installed, my TPMS warning light started flashing. I went back 5 times, and each time they told me it was fixed, but the light came back within hours or the next day. They later claimed the issue was caused by a spare tire TPMS sensor and wanted to charge me extra, but dealed confirmed that my car does not even have a TPMS sensor in the spare tire. After several failed attempts, the issue is still not resolved, and they told me not to come back. Update (in response to the owner’s reply): Replacing the wrong tire size was your responsibility, not a favor, though I still left a $30 tip. The issue has not been properly resolved for over a month. Manager Beto hung up on me, and my emails were never answered. The multiple visits happened because your shop never identified the real problem. I was given different explanations each time: my car’s system, a bad spare tire sensor, and then a bad LR sensor. If the sensor was actually the problem, was the battery simply dead, or was it damaged during the tire replacement? I never received a clear answer.

Very disappointing experience. I brought my car in for a tire replacement, and the shop installed the wrong tire size: 225/60R17 instead of the required 225/65R17. It took about a week and another visit for them to correct it. After the correct tires were installed, my TPMS warning light started flashing. I went back multiple times, and each time they told me it was fixed, but the light came back within hours or the next day. They later claimed the issue was caused by a spare tire TPMS sensor and wanted to charge me extra, but Toyota confirmed that my 2021 Toyota RAV4 Hybrid XLE does not have a TPMS sensor in the spare tire. After several failed attempts, the issue is still not resolved, and they told me not to come back.

East Bay Motors delivers a smooth and reliable car-buying experience with a friendly, professional, and helpful team. The staff is honest and attentive, making the entire process simple, transparent, and stress-free from start to finish. Customers appreciate the fair pricing, well-maintained inventory, and clear communication throughout every step. The dealership focuses on customer satisfaction and creates a comfortable, no-pressure environment that helps buyers feel confident in their decisions. Highly recommended for anyone looking for a trustworthy used car dealership with excellent service and a positive overall experience.

I had not followed the rquired tune ups for my 2016 VW Passat and Beto recommended several services such as spark plugs, coolent, transmission and brakes. Job was completed in less than 2 hrs! My car is running smoothly. Thanks to Beto & his team!

Quick Boys seriously is my go to shop for overall maintenance and repair of my vehicles. Beto and his team of skilled mechanics do a great job of servicing my cars in a timely and efficient manner and my cars come out running like new. I would recommend Quick Boys to everyone looking to have their car serviced. These guys do good work and are fair (great even!) with their pricing.